FAQ - Coastal Apparel Questions | Causeway Clothing

Product & Sizing

+

Q: How do Causeway Clothing items fit?

Our apparel is designed for active coastal living, which means we prioritize comfort and freedom of movement. Most of our items run true to size with a relaxed, athletic fit. We recommend ordering your usual size for a comfortable fit that moves with you through sun, sand, and sweat.

For a more fitted look, consider sizing down. For extra room or a looser style, size up. Each product page includes detailed measurements to help you find your perfect fit.

Q: What if I'm between sizes?

If you're between sizes, we recommend sizing up for our standard apparel. Our coastal-inspired designs are meant to feel relaxed and breathable. If you prefer a more fitted look, stick with the smaller size. And remember—if it doesn't fit perfectly, our exchange process makes it easy to get the right size.

Q: What materials do you use?

We use premium cotton blends and performance fabrics selected specifically for coastal durability. Our materials are breathable, moisture-wicking where appropriate, and designed to maintain their color and shape through repeated wear and washing. We believe quality clothing should keep up with your adventures, not hold you back—from the soccer field to the shoreline.

Shipping & Delivery

+

Q: How long does shipping take?

We create each item on-demand to reduce waste and keep our prices competitive. Your order is typically produced and shipped within 2-3 days of purchase. Once shipped, delivery times are 3-5 business days within the US.

Total timeline: Most orders arrive within 5-8 business days from order date.

You'll receive tracking information via email as soon as your order ships, so you can follow your coastal gear on its journey to you.

Q: Do you offer free shipping?

Yes! Orders over $50 qualify for free shipping throughout the United States. It's our way of making coastal lifestyle apparel more accessible to families like ours—and maybe like yours.

Q: Do you ship internationally?

Currently, we ship only within the United States. We're focused on serving coastal enthusiasts and outdoor-loving families nationwide. Follow us on Instagram @causewayclothingco for any future updates on international shipping!

Q: What are your shipping costs for orders under $50?

Shipping costs are calculated at checkout based on your location and order size. We work hard to keep shipping affordable, and remember—orders over $50 ship free!

Q: Can I track my order?

Yes! Once your order is produced and ships, you'll receive a tracking number via email. You can use this to monitor your package's progress. If you have any questions about your order status, reach out to us at support@causewayclothing.com and we'll get you an update within 24 hours.

Returns & Exchanges

+

Q: What is your return policy?

We want you to love your Causeway Clothing, but we understand that sometimes things don't work out. We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached.

To initiate a return, email us at support@causewayclothing.com with your order number and reason for return. We'll provide you with return instructions and process your refund within 5-7 business days of receiving the returned item.

Q: Do you offer exchanges?

Yes! If you need a different size or want to swap for a different item, we're happy to help. Email us at support@causewayclothing.com within 30 days of delivery, and we'll arrange an exchange. We'll send out your new item as soon as we receive your return, so you can get back to living the coastal life.

Q: What if my item arrives damaged or defective?

Quality matters to us. If your item arrives damaged, defective, or isn't what you ordered, contact us immediately at support@causewayclothing.com with photos of the issue. We'll send you a replacement at no charge or issue a full refund—your choice. We stand behind every piece we create.

Q: Who pays for return shipping?

For standard returns (change of mind, sizing issues), customers cover return shipping costs. For damaged, defective, or incorrect items, we'll provide a prepaid return label at no cost to you.

Product Care & Quality

+

Q: How do I care for my Causeway Clothing?

To keep your coastal gear looking fresh adventure after adventure:

  • Machine wash cold with like colors
  • Tumble dry low or hang dry for best results
  • Avoid bleach and fabric softeners
  • Iron inside out on low heat if needed

Our fabrics are designed to be durable and low-maintenance, just like your coastal lifestyle.

Q: Will the designs fade or crack?

We use high-quality printing techniques that bond with the fabric, not just sit on top of it. With proper care (wash cold, tumble dry low), your designs will stay vibrant through many wears and washes. We've tested our products extensively because we know coastal living is tough on clothing—salt, sun, and sand don't take days off. Neither does chasing three active boys.

Q: Are your products eco-friendly?

We create each item on-demand, which means we only produce what's ordered. This eliminates excess inventory waste and reduces our environmental footprint. We're continuously exploring more sustainable materials and practices because we believe protecting the coastal environments we love is part of our responsibility.

About Causeway Clothing

+

Q: What is Causeway Clothing?

We're the family behind Causeway Clothing: Mom (a Florida native who never lost her love for salt air), Dad (an Oklahoma transplant who traded tornadoes for tidal waves), and our three sons who've grown up with sand between their toes and saltwater in their veins.

We create coastal-themed apparel and accessories for families like ours—the ones who prioritize time outside over time online, who measure a good day by how tired and happy everyone is at dinner, and who want their clothing to support their lifestyle, not define it.

Q: Why did you start Causeway Clothing?

We couldn't find clothing that matched how we actually live. The outdoor brands were too technical. The beach brands were too touristy. The fashion brands were too expensive and too delicate for three active boys who treat every day like an adventure.

So we created what we needed: apparel that moves with you, keeps you comfortable, and stays grounded in the coastal spirit—whether you're chasing waves, chasing kids, or just chasing the next outdoor moment with the people you love.

Q: What does "Move Freely. Stay Coastal." mean?

Move Freely means clothing that doesn't hold you back—from the soccer field to the shoreline, from family game night to date night. It means affordable prices that let you say "yes" to more experiences instead of worrying about ruining expensive gear.

Stay Coastal means keeping that coastal spirit alive no matter where you are or what you're doing. It's a mindset. It's remembering that the best moments happen outdoors, with the people who matter most, doing the things that make you feel alive.

Q: Do I have to live at the beach to wear Causeway Clothing?

Absolutely not! Dad knows what it's like to be landlocked—to close your eyes on a flat Oklahoma horizon and picture waves rolling in. You don't have to live at the beach to stay connected to the coast. That feeling—the freedom, the peace, the adventure—it's something you can carry with you, wherever you are.

Q: Do you have a physical store?

We're currently online-only at causewayclothing.com, which allows us to keep our prices competitive and serve coastal enthusiasts nationwide. Follow us on Instagram @causewayclothingco for behind-the-scenes content, family adventures, and updates on any pop-up events.

Q: How can I stay updated on new releases?

Follow us on Instagram (@causewayclothingco), TikTok, and Twitter for the latest drops, styling inspiration, and coastal lifestyle content. We're building a community of people who live for sun, sand, and sweat—and we'd love for you to be part of the Causeway family.

Q: Do you offer wholesale or bulk orders?

We're focused on building our direct-to-consumer community right now, but we're open to conversations about partnerships that align with our coastal lifestyle mission. Email us at support@causewayclothing.com with details about your business or event, and let's explore possibilities.